Driving Innovation in Retail

Klant

High Street Book Retailer

Categorie

Commercial

Duur

1 month

Services

Serving customer needs with enhanced in-store experiences

WORTH have collaborated with a popular UK book retailer to develop new concepts in order to transform their in-store customer experience. We have worked alongside the client to think beyond the development in-store scanning application technology to address the discrete needs of different customer segments by analysing customer behaviour, user flows, and technical constraints. This has allowed the retailer to maximise opportunities presented in an already innovative idea, using technology to enhance the in-store experience and increase book sales.

Resultaten

  • Enhancing sales through applied technology

    Through targeted advertising for new releases, price matching, and personalisation

  • Enhancing customer engagement

    Keeping customers in the bookseller's world, by showcasing the depth of book offering (cross-selling)

  • Enhancing in-store experience

    By providing more information (reviews, stock, and recommendations) as well as combining physical store experience with digital experience

Mark ‐ CEO

“Reach out to me if you have any questions!”

Ask Mark a question

Ons werk

There's so much
More to Explore

Ga terug

Onze diensten

End to end
Product Delivery

Ontdek meer

Kom in contact

Wat kunnen wij
voor je doen?

Dit veld is vereist
Dit veld is vereistHet email adres is ongeldig.
U dient akkoord te gaan met het privacybeleid

Dank u wel

We nemen zo snel mogelijk contact met u op.