Discovery & Design

Digital services so intuitive, users are inspired to engage.

service benefits

Problem seeking &
Problem solving

  • User Experience Research

    To create an seamless user experience, we need to know who your users are, and how they behave.

  • User interface design

    We design an interface that communicates purpose and makes navigation quick and easy, on any device.

  • Prototyping

    Whether it is conceptual or through continuous testing we refine the user experience at an early stage, by creating interactive, high-fidelity prototypes, triggering the right discussions early in the process.

  • User Testing

    To put our observations to the test, we observe users in our user experience lab, record feedback and incorporate our findings into the design process.

  • Discovery & Design Workshops

    Success is guaranteed when you ask the right people the right questions. We facilitate focused workshops with stakeholders to uncover key insights that drive development.

  • Information architecture

    With a clear information architecture, you ensure that users access content where they expect it to be.

Discovery & Design

Design Research

Behind every successful digital project is user research, with which we strive to comprehensively understand both the operational problem the digital service is solving, and the scope of what we are trying to achieve. We do this by:

  • Business & Market Analysis
  • User Behaviourial Research
  • Persona Creation
  • User & Customer Journey Mapping
  • Usability Evaluation & Expert Review

Discovery & Design

Experience Design

Effective experience design ensures that your digital service is easy to use. This means it is navigable, intuitive and users are motivated to work with it. We do this by:

  • User Interface Design
  • Interactive Prototyping & User Testing
  • Information Architecture
  • Service Design
  • Digital First Branding

Discovery & Design

Design Sprints

Make progress on your hardest problems in one week. We guide your team for 2 days to explore solutions to your most pressing issues. We create a prototype and test it with users. You'll get to see if you have a workable solution!

  • Save the time and cost of months of meetings, proposals and development
  • Experience team alignment
  • A series of tried and tested activities
  • Build and test a prototype with real users
  • Tangible results

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Other Services

Development & Architecture

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Other Services

Operations & Security

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