Transforming the permit application process

Client

Gemeente Den Haag

Category

Government

Duration

2 months

Interactive Event Application Tool.

The Hague is home to many public events each year: cultural festivals, markets, and more. Citizens or organisations who organise events on their own property or in public areas must submit a request for a permit with a map illustrating the event's layout as well as its facilities. WORTH developed an easy-to-use interactive tool enabling event organisers to submit accurate event details, enabling municipal planning authorities to interact efficiently and facilitate organisation.

Mock up

Results

  • Improving workflow

    Saving applicants time and frustration, while providing a clear workflow for municipal authorities

  • Ensuring security

    Utilising a browser-based solution which ensures applicant data security

  • Rapidly delivering a functional prototype

    Using agile techniques and iterative processes to test and deliver

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